ASCENDANCE.london

Privacy Policy

Introduction

Ascendance London Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, plan and manage events, and manage membership information.

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, etc.
  • Membership Information: Membership status, event participation, etc.
  • Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.


How We Use Your Information

We use the information we collect in the following ways:

  • To manage your membership and provide you with member services.
  • To plan and manage events.
  • To communicate with you, including sending newsletters, updates, and other information related to your membership and our events.
  • To improve our website and services.
  • To comply with legal obligations.


Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing our service to you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.


Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is protected against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Object to the processing of your personal data.
  • Request the restriction of processing your personal data


Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at membership@ascendance.london


Use of Email Tracking Pixels

All emails sent by the system contain a tracking pixel. This is used to track whether each email has been opened by the recipient, and when. This information can be viewed by those users of the system with permission to view email delivery reports. We do not display any information regarding the location of the recipient. Note that the tracking pixel is only activated if the recipient chooses to download images into their email client.

Data Processor

We, Ascendance London, make use of the myClubhouse software supplied by Simmetrics Ltd to process personal data we include on our myClubhouse website in accordance with our privacy policy set out above. Simmetrics Ltd processes your personal data on our behalf and they can only do so in accordance with our written instructions. You can find the details of our data processor’s privacy policy here: http://www.myclubhouse.co.uk/Home/PrivacyPolicy.

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